WHAT IS YOUR PRICING AND PACKAGE STRUCTURE?
Please see Manea Creative 2020 Pricing/Package Schedule for package pricing and details.
HOW DOES YOUR BRANDING PROCESS WORK?
Please see my process guide page to review my branding process so you know exactly what to expect.
WHAT ARE YOUR BILLING AND INVOICING METHODS?
I accept cash or direct credit (bank transfer) as payment methods and hope to include afterpay as a payment method in the near future. Most branding-only project payments are due in two parts, the first half payment is due halfway through the project and will be invoiced after initial concepts have been provided. The second half of the project payment is delivered at project completion, before any final logo/branding files are delivered.
I can offer extended payment plans for full branding projects (brand + print + website) with four total milestone payments due across the span of our project together to make the investment work for your business. All milestone payment due dates will be detailed in your proposal.
DO YOU HOST THE WEBSITES YOU DESIGN?
Yes I can offer domain name purchase and hosting services and maintain this side on your behalf. I use SiteGround.com. If you do however have existing hosting there is a process we will need to go through to either gain access or transfer your hosting or domain if this is what you require.
With that said, Manea Creative is not responsible for server downtime, software issues or any other compatibility issue that may arise after the launch of the site. Manea Creative’s website package does not include future WordPress CMS update compatibility issues for your site. After the launch of the site, all additional work will be quoted and billed at my hourly rate.
DO YOU HAVE OFFICE HOURS?
Yes. In an effort to respect your time as well as my family’s time, I have established working office hours. I schedule phone calls Monday through Friday between the hours of 9.30am and 2.30pm and emails are accepted anytime. I typically respond to emails and calls anywhere from 24 hours to 72 business hours after receipt. I do my best to respond as promptly as possible and response time usually depends on my work load at that time. My office hours are structured around school drop off and are flexible. I do complete work very early in the mornings and late into the evenings as time allows to make up for the short office hours so please trust your work will be complete in due course.